Skip to content Skip to footer
Menu Close
Close
Get Leesha

 

Privacy Policy

Last updated: June 5, 2025

This Privacy Policy describes how Leesha Jai Ltd (“Leesha”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you use our website theleesha.com and mobile application (the “App”), collectively referred to as the “Platform”.

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal and usage data in the following categories:

1.1 Personal Information

When you use our services (website or mobile app), we may collect:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed securely by third-party providers)

  • Allergy information (when applicable and voluntarily provided)

  • User-generated content (e.g. reviews, profile photos, chats with bakers)

1.2 Technical and Usage Information

Automatically collected through the App or website:

  • Device type and ID

  • IP address

  • App version and usage logs

  • Geolocation data (with permission)

  • Cookies and similar tracking technologies (on the website only)

2. How We Use Your Information

We use the collected data to:

  • Process and deliver your orders

  • Match customers with nearby home bakers

  • Facilitate payments and manage transactions

  • Customize and improve user experience

  • Send service-related communications (e.g. order confirmations, delivery updates)

  • Analyze user behavior to improve our offerings

  • Respond to legal requests or protect rights and property

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent (e.g., newsletter subscriptions, allergy info)

  • Contractual necessity (e.g., processing an order)

  • Legitimate interest (e.g., platform improvement, fraud prevention)

  • Legal obligations (e.g., tax compliance, consumer rights)

4. Sharing Your Information

We do not sell your data. However, we may share your information with:

  • Home bakers (only what is necessary to fulfill your order)

  • Payment processors (e.g. Paystack, Flutterwave)

  • Logistics providers (for delivery coordination)

  • Service providers (e.g. cloud hosting, customer support tools)

  • Government authorities or legal requests as required by law

5. Cookies and Tracking

We use cookies only on the website to:

  • Track session activity

  • Improve user experience

  • Analyze site traffic

You can control cookies through your browser settings.

The mobile app does not use cookies, but may use local storage and analytics tools for performance monitoring.

6. Data Retention

We retain personal information:

  • As long as your account is active

  • For a period necessary to comply with legal obligations (e.g., tax, regulatory)

  • Until you request deletion of your account, unless retention is required by law

7. Your Rights (NDPR Compliance)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object or restrict processing

  • Withdraw consent at any time

  • Data portability (to request your data in a machine-readable format)

To exercise your rights, email us at holla@theleesha.com.

8. Security of Your Information

We implement strong administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted communication (HTTPS/SSL)

  • Secure servers and databases

  • Role-based access control

  • PCI-DSS-compliant payment handling

However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take immediate steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify users through the app or email. Continued use of our services constitutes your acceptance of the revised policy.

Last modified: June 5, 2025

11. Contact Us

If you have any questions, requests, or complaints related to this Privacy Policy or your data, contact us at:

Leesha Jai Ltd
Email: holla@theleesha.com
N0, 4, Fourth Floor, Tower C, Church Gate Plaza,
AO Cadastral Zone, Constitution Avenue,
Central Business Area, Abuja, AMAC, FCT
Nigeria

12. Downloadable Version

Download Privacy Policy (PDF) (link placeholder)